Terms Policy & Rules

Cancellation Policy

  • Moderate policy details

    If the guest pays the full balance on time, they receive a 50% refund of the total cost if they cancel at least four weeks before check-in.
  •     No show fee: 100% of total accommodation charges
  •     Departure prior or arrival after the reserved dates: 100% of total accommodation charges or remaining accommodation balance

Booking & Payments

  •     All bookings to be secured by a 20% deposit upon confirmation (guarantee).
  •     All remaining balances to be settled upon check in to the Villa.
  •     Way of payment according to agreement with owner.
  •     Check-in Time: 14:00 / Check-out Time: 11:00 .

For further information please contact Mrs. Lena
at
(+30) 6944 738369 or e-mail  wineryhouse@gmail.com

• Check-in Time: 14:00 / Check-out Time: 11:00
• Additional charges apply for early check-in or late check-out.

• Transport from your point of arrival: We can arrange (upon your request) to be picked up from the airport of harbour by a minivan or taxi. In this case you have to contact us, at least one day before your arrival, stating the place (airport or harbour) and time of your arrival in Santorini. You also have to provide us the flight number or name of ship.
• The Way to the Villa: Before arrival to Finikia you have to call us for setting an appointment to pick you up from the main road, or the parking (in case of own transport) and escort you to the Winery Villa.

• Upon your check-in we will give you a tourist map of the island and information to help a pleasant holiday.

• In the house you have booked you will find a complementary welcome package including mineral water, fruit juice, fruits of the season, and local jam or honey.
• All houses operate as self-catering.
• Supplies on request: Coffee capsules for the espresso machines have to be ordered and bought from the house manager, as it is not easy to find them in the local shops. In case you need to buy local products (like capers, sun dried tomatoes, fava etc) we can supply them upon your request. We can as well supply extra virgin olive oil of our own production.
• Bed sheets and towels are changed every fourth day.
• Cleaning service provided every fourth day.
• Swimming pool is meant to be used by  guests of “Wineryhouse” or “Winery villa” or  “Wineryhouse and 2 guest houses” . It is not allowed to enter the swimming pool with a sun lotion on, because its filter is not capable to clean the spill. Please shower before.
• Wi Fi internet is free. You will receive the password on your check in.

• In case you want to use the barbeque or the dome oven you should have the consent of the house manager and the other guests (if any). You may request this in advance.

Safety: Santorini, and especially Finikia have almost no crime. However you should not leave exposed your valuables, credit cards or cash. When leaving your house please lock the doors. It is also recommended to shut your windows for avoiding visits from the cats of the village.

Pets are welcome unless they are aggressive or annoying for the other guests of the villa. In case you are accompanied by your pet please let us know it when you book.